Jim’s Journal: Small Talk, Really!!!

October 17, 2013 in Jim's Journal

Many trainers, like myself, who lead workshops on presentation skills, focus on getting our learners to eliminate filler words. Here’s a quick list: Um       Like      So OK       Ah        You know
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Jim’s Journal: Don’t Be Predictable

September 16, 2013 in Jim's Journal

Last week I taught my High Impact Business Presentations class for the Rutgers University Executive MBA Program students.  I started my presentation standing in the back on the room.  As
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Jim’s Journal: The Learning Elevator Goes Up and Down

August 14, 2013 in Jim's Journal

During your next workshop, meeting or presentation, remember to speak to your learners’ head AND to their heart.  The learning elevator goes up and down!  Speaking to their head suggests
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Jim’s Journal: Break it Up!

August 6, 2013 in Jim's Journal

What do you do after you bring your learners back from the break?  Continue from where you left off?  More lecture?  Never thought about it?  Well, the after-break moments are
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Jim’s Journal: I Love the Middle Seat

June 25, 2013 in Jim's Journal

A couple of years ago, while finishing up my training session in Omaha, Nebraska, I was informed that a major snow storm had hit Philadelphia and that all of the
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Jim’s Journal: Yo Adrienne!

June 17, 2013 in Jim's Journal

What’s the most visited tourist attraction in my hometown of Philadelphia? The Liberty Bell? Nope. Independence Hall? Guess again! The Betsy Ross House? Not even close. The answer is…The Rocky
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Jim’s Journal: Predictable is Overrated!

May 15, 2013 in Jim's Journal

During my BOOT CAMPs I teach people how to tell stories.  I give them a 10-step process and I even spend time showing them how to add POP, sizzle and
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Jim’s Journal: T.A.N.

May 14, 2013 in Jim's Journal

I started using the “Jr.” in my name after my Dad’s passing in May of 1999.  Prior to then, I went by Jim Smith.  My using “Jr.,” I thought, would
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Jim’s Journal: Can I Count On You?

May 13, 2013 in Jim's Journal

Flying to international locations excites me!  Upon arrival, I grab my belongings and head to customs.  Once cleared, I’m off to Baggage Claim to retrieve my luggage.  As I exit
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Jim’s Journal: Ewww – That’s Just Not My Thing!

May 9, 2013 in Jim's Journal

The other day I was sitting in my car in a restaurant parking lot. I had just eaten lunch and was checking emails, texts and tweets on my smartphone. I
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